FranScape Knowledge Base
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FAQs
Administration
Setup & Admin
Customer Article Templates
General
Bookings
Classes
Courses
Customers
Consumers
Franchisees
General
Instructors
Lessons
Monthly Payments
Reports
Finance
Stripe
System Updates
Venues
Hello. How can we help you?
FAQs
Questions asked by you, answered by us.
Administration
Articles based on the admin & setup tasks performed by the Franchisor. PLEASE NOTE - These articles are only viewable by Client Administrators.
Bookings
Waiting Lists, Bookings, Transactions.
Classes
Classes, Lessons, 121/Private Lessons, Moving, Registers.
Courses
Group Courses, Crash Courses, Private Courses, Rollovers.
Customers
Creating, Managing, Transactions, Contact.
Consumers
Creating, Managing, Moving, Removing, Medical, Awards.
Franchisees
Setting Up My Franchise. Adding Franchisee Users. Connecting Stripe Account
General
Preferences, Global Search, Settings, Definitions.
Instructors
Creating, Managing, Assigning, Compliance Documents, Absences, Pay Rates.
Lessons
Completing, Editing, Cancelling, Creating, Change Instructor.
Monthly Payments
Setup, Bookings, Declined Payments.
Reports
How to use Franscape's comprehensive suite of reports.
Stripe
Card payment issues.
System Updates
Release Notes, Fixes and New Features.
Venues
Creating, Managing, Rates, Non-Member Fees.