FranScape Knowledge Base
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Setup & Admin
Customer Article Templates
System Updates 2023
System Updates 2022
System Updates 2021
System Updates 2020
System Updates 2019
System Updates 2018
FAQs - Trials
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Questions asked by you, answered by us.
Articles based on the admin & setup tasks performed by the Franchisor. PLEASE NOTE - These articles are only viewable by Client Administrators.
Waiting Lists, Bookings, Transactions.
Classes, Lessons, 121/Private Lessons, Moving, Registers.
Group Courses, Crash Courses, Private Courses, Rollovers.
Creating, Managing, Transactions, Contact.
Creating, Managing, Moving, Removing, Medical, Awards.
Setting Up My Franchise. Adding Franchisee Users. Connecting Stripe Account
Preferences, Global Search, Settings, Definitions.
Creating, Managing, Assigning, Compliance Documents, Absences, Pay Rates.
Completing, Editing, Cancelling, Creating, Change Instructor.
Setup, Bookings, Declined Payments.
How to use Franscape's comprehensive suite of reports.
Card payment issues.
Release Notes, Fixes and New Features.
Create and manage Trial Lessons for online booking.
Creating, Managing, Rates, Non-Member Fees.