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FAQs

Questions asked by you, answered by us.

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General

Preferences, Global Search, Settings, Definitions.

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Administration

Admin Restricted Articles based on the setup & tasks performed by the Franchisor.

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Analytics

How to use Franscape's dashboards and reports.

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Bookings

Waiting Lists, Bookings, Transactions.

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Classes

Classes, Lessons, 121/Private Lessons, Moving, Registers.

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Courses

Group Courses, Crash Courses, Private Courses, Rollovers.

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Consumers

Creating, Managing, Moving, Removing, Medical, Awards.

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Customers

Creating, Managing, Transactions, Contact.

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Discount Codes

Help articles relating to Discount Codes

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Franchisees

Setting Up My Franchise. Adding Franchisee Users. Connecting Stripe Account

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Instructors

Creating, Managing, Assigning, Compliance Documents, Absences, Pay Rates.

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Lessons

Completing, Editing, Cancelling, Creating, Change Instructor.

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Monthly Plans

Setup, Bookings, Declined Payments.

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Stripe

Card payment issues.

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System Updates

Release Notes, Fixes and New Features.

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Trials

Create and manage Trial Lessons for online booking.

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Venues

Creating, Managing, Rates, Non-Member Fees.