- FranScape Knowledge Base
- Customers
Add a "Manual" Stripe Payment to a Customer
You can take a Stripe Payment from a Customer over the phone.
WARNING: Payment should only be taken if the user has been given permission by the client.
PLEASE NOTE: If the Customer has no payment cards saved you will need to add one first via the Cards tab in their Franscape Profile.
NOTE: The Postcode required when adding a card is for the billing address of the card.
- Navigate to the Customer
- Select the Transactions Tab
- Select Stripe Payment
- Select one of the saved Cards
- Enter the Amount they are paying
- This is pre-filled with their current balance, but can be changed
- Add any Notes that you feel are relevant
Click Add Payment
Payment will then be taken directly via Stripe
Payment will then be taken directly via Stripe