Add a "Manual" Stripe Payment to a Customer

You can take a Stripe Payment from a Customer over the phone.

WARNING: Payment should only be taken if the user has been given permission by the client.

PLEASE NOTE: If the Customer has no payment cards saved you will need to add one first via the Cards tab in their Franscape Profile.

NOTE: The Postcode required when adding a card is for the billing address of the card.

  • Navigate to the Customer
  • Select the Transactions Tab
  • Select Stripe Payment

  • Select one of the saved Cards
  • Enter the Amount they are paying
    • This is pre-filled with their current balance, but can be changed
  • Add any Notes that you feel are relevant
Click Add Payment

Payment will then be taken directly via Stripe