- FranScape Knowledge Base
- Bookings
Book an Existing consumer Straight into a Class Waiting List
How to book a customer directly into a waiting list
To drop a consumer that already exists on Franscape straight into a Class Waiting List:
- Navigate to the required Class
- Select the Waiting List tab

- Above the Waiting List table, select Add Consumer
- Enter the Customer's name (or email address)
- This brings up results as you type
- Select the Customer from the list
- This populates the Consumer list
- Select the Consumer from the list
- Click ADD TO CLASS
The Consumer will now be in the Waiting List awaiting confirmation of their booking