How to view and manage lessons within a class
View Registers
- Navigate to the Class
- View/Print the register:
- Click on the Print Register button
- Selecting Print Register opens the register in PDF format for printing/saving
Marking a completed lesson as incomplete
- Navigate to the Class
- Select the Lessons Tab
- Select the Mark as Incomplete button
Change Instructor for Individual Lessons
- Navigate to the Class
- Select the Lessons Tab
- Select the Print Register button
- Select the relevant Instructor from the drop down list
- Click SAVE
Completing Registers
- Selecting the tick symbol opens the register
- You can select a different Instructor if the usual one had to be covered by someone else
- Click SAVE to store the completed register
Cancel a Lesson
- Select the “X” symbol to open the cancellation window
- Select a Reason for cancelling the lesson from the list
- This list is curated by Central Office
- Enter any extra information you would like to add.
- PLEASE NOTE: this information is displayed in the email to parents and instructors.
- Leave the box ticked if you want to add a credit to each Customer.
- The Amount is always pre-set to the lesson cost of the class.
- Clicking SAVE cancels the lesson, applies credits and triggers emails & SMS's
PLEASE NOTE: When you click SAVE:
- An email will go out to the Customer, Instructor and Venue.
- An SMS will go to the Customer and Instructor
Deleting a Lesson
PLEASE NOTE: Be careful - this will completely remove the lesson from Franscape
- Select the dust bin button
- Press Delete to confirm
Add a Lesson
PLEASE NOTE: This function was added with catch-up lessons in mind, therefore no charges are created when adding a lesson
If you need to add a Lesson to a Class for any reason:
- Navigate to the Class
- Select the Lessons tab
- Click Add Lesson
The window is pre-filled with the current Class times and Instructor
- Set the Date of the Lesson
- Change the Time and Instructor if required
- Click SAVE
PLEASE NOTE: The system no longer adds the consumers from the Class to a manually added Lesson (this is due to code involved with making the Venue Manager Report accurate).
To Add Consumers to your newly added Lesson:
- Select the Calendar tab

Here you can see your Lessons in Calendar format including Swimmer names (the format needs improving - we're working on it).
- Click the Green Plus Symbol (next to the Lesson Date)
- Select a Consumer from the list
- Click ADD CONSUMER
Do this for each Consumer.