Customers Booking to Individual Lessons

Allow customers to book the individual lessons of a class instead of committing to a whole course

Please Note: This function can be activated Per Class, either when creating or editing it.

To allow booking of individual lessons:

  • Create or Edit a Class
    • Make sure the lesson price is set as Per Lesson
  • Select the option Allow Individual Lesson Booking 

Please Note: If this option is selected, you cannot activate the Monthly Plan for this Class. 

  • Save

Customers can now select which lessons they wish to attend for this Class.

What does this look like to the Customer?

The customer will begin their booking as normal via the finder. When they get to the Basic Details section, they will be presented with a list of available Lessons:

As they select lessons, the Pay Today amount will go up accordingly. The Payment Due box breaks down the cost of their booking:

What happens if some of the lessons are full?

Lessons that are already full will appear faded with 0 Spaces. These lessons will not be selectable.

If, for example, a lesson has  2 Spaces and the Customer is booking in 3 Consumers at once, that lesson will not be selectable at all. In this case the customer will need to de-select a Consumer to continue.

Can they book multiple Consumers in at once?

Yes, this works with the new feature that allows multiple Consumers to be booked in at the same time.

Please note: The customer will not be able to rebook onto the same class after their first booking. 

 

The customer would need to be removed from the class for them to be able to rebook.