FAQs
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      2. FAQs

      File Won't Upload

      There are 2 possible reasons for this:
       
      • The file type is not supported by Franscape
        • Franscape accepts most file types, but the best ones to use are .PDF or .JPG
       
      • The file size is too big
        • Franscape only accepts files under 2mb
        • Free file compression tools can be found on the internet

      Large file sizes require more storage. This can slow down the retrieval & download time of documents.