This is training for Franchisees who would prefer Articles to Videos
Would you prefer videos?
Please see our three part training videos below:
Below, we have listed each step to setting up Franscape as a Franchisee, with links to relevant articles.
Setting up my Franchise
- Adding Franchisee Users
- Venues
- Create
- Add Facilities
- Add Rates
- Skip Dates
- Members
- Non-essentials (Contracts, Contacts, Notes, Documents)
- Instructors
- Create
- Qualified to Teach
- Rates of Pay
- Assign Territory
- Adding & Updating Documents
- Non Essentials (Notes, Absences)
- Courses
- Create
- Edit
- Rollover
- Send Rollover Date
- Price Rises
- Classes
NOTE: This is the end of the Setup based articles, the following articles are to help you further understand the system and what its capabilities.
Day to Day Management
- How a Customer makes a booking via the website
- How a Franchisee user can make a booking over the phone
- Accepting a Booking from the Waiting List
- Including moving the Consumer to a different Class before accepting the booking
- Customers
- Create
- Add/Remove Card
- Add Memberships
- Customer Transactions
- Add a Charge
- Add a Credit
- Take a Card Payment
- Add a Manual Payment (Cash/BACS/Cheque)
- Non-essentials (Notes, Documents)
- Consumers
- Create
- Medical Details
- inform them of the process, including how the Customer adds them themselves
- Add Awards
- Non-essentials (Notes, Documents)
- Email & SMS
- Reports