What do we do if a Franchisee is selling a Territory to another Franchisee?
If a Franchisee is selling their entire business to a brand-new Franchisee, please see: Franchisee Full Sale of Business
What if the territory is inactive?
If this territory has:
- Been inactive for over a month
- Does not have any current or upcoming classes
- Does not have any active Monthly Plans.
Simply reassign the territory.
What if the territory is active?
PLEASE NOTE:
It is your responsibility to consider the following in the terms of the sale figures:
- The final balance of any Active Monthly Plans
- Opening the Cancellation feature will show you their final balance if you were to cancel today.
- The total value of Outstanding Balances on the transfer date for affected Customers
- The total value of Credit Balances on the transfer date for affected Customers
- The total value of Levies applied by your Franchisor
What you need to do - Before the Transfer (Franchisees)
Please fill out this Excel table with the information for any active classes which need transferring to the new franchisee.
Class ID | New Franchisee ID | New Course ID |
- Class ID - Class which needs to be transferred from the old Franchisee.
- New Franchisee ID - The Franchisee ID you would like to transfer this class to.
- New Course ID - The course ID, under the new Franchisee, that you would like to transfer this class to.
The new Course must:
- Have the same, or similar course dates, as the current course.
- Have the same course type, as the current course.
If the new Franchisees courses do not match these requirements, create a new course under the new Franchisee.
Example:
Class ID | New Franchisee ID | New Course ID |
1001 | 21 | 501 |
1002 | 21 | 501 |
1003 | 21 | 502 |
For help: How do I find an ID?
Once this table is complete, please send these details to support@franscape.io along with a date you would like these classes to be transferred.
We request that this information, with a deadline date between Monday-Friday, is sent to us with 4 weeks notice.
WARNING: Customer Transactions will not be transferred with the Classes, please ensure you clear any outstanding balances before the classes are transferred.
What you need to do - On the transfer date (ADMIN)
- Reassign the territory to the new Franchisee
- Please see: Reassign a Territory to another Franchisee
What Franscape will do - On the transfer date
- Reassign Current/Upcoming Classes at the affected Venues to the receiving Franchisee