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Glossary of Terms in Franscape

We try to generalise terms used in Franscape so that the majority of users can relate to them.

Term Description
Class A collection of lessons that take place at the same time each week, at the same Venue, with the same Instructor
Consumer The person that uses the services provided
Course A collection of Classes of the same type that take place within the same Start and End dates
Customer The person that pays for the services provided
Incentive Scheme A structure for awarding Consumers' achievements
Instructor The person that provides services in lessons
Lesson A single occurrence of a class, taking place on a specific date and time.
Levy A share of income required by a Franchise agreement to be sent to the Franchisor
Territory A collection of postcodes that makes up a Franchise area
Venue Where lessons take place