Cancel a Lesson
- Select the “X” symbol to open the cancellation window
- Select a Reason for cancelling the lesson from the list
- This list is curated by Central Office
- Enter any extra information you would like to add.
- PLEASE NOTE: this information is displayed in the email to parents and instructors.
- Leave the box ticked if you want to add a credit to each Customer.
- The Amount is always pre-set to the lesson cost of the class.
- Clicking SAVE cancels the lesson, applies credits and triggers emails & SMS's
PLEASE NOTE: When you click SAVE:
- An email will go out to the Customer, Instructor and Venue.
- An SMS will go to the Customer and Instructor