How Do I Cancel a Lesson?

Select the “X” symbol to open the cancellation window
Select a Reason for cancelling the lesson from the list
- This list is curated by your Franscape Administrators
Enter any Extra Information (Visible to Customers)
- Optional
Credit consumers for cost of lesson
- Ticked - Automatically apply a credit to any consumers booked onto this lesson
  - The values can be edited, but will default to the per lesson price.
- Unticked - No credit is applied for the cancellation

Send SMS
- Ticked - All customers will receive an SMS regarding the cancellation
  - The system will present you with the total charge for sending SMS's.
- Unticked - No customer SMS's are sent
Send Email
- Ticked - All customers will receive an email regarding the cancellation
- Unticked - No customer emails are sent
Click SAVE