How Do I Cancel a Lesson?

Cancel a Lesson

  • Select the “X” symbol to open the cancellation window

cancel Lesson

  • Select a Reason for cancelling the lesson from the list
    • This list is curated by Central Office
  • Enter any extra information you would like to add.
    • PLEASE NOTE: this information is displayed in the email to parents and instructors.
  • Leave the box ticked if you want to add a credit to each Customer.
    • The Amount is always pre-set to the lesson cost of the class.
  • Clicking SAVE cancels the lesson, applies credits and triggers emails & SMS's

PLEASE NOTE: When you click SAVE:

  • An email will go out to the Customer, Instructor and Venue.
  • An SMS will go to the Customer and Instructor