How do I log in ?

Logging in to your online account

On the website click on the My Account button

  • On mobile you will need to tap the Menu button first
Website Home Page 1

On the Login page:

  • Enter your Email Address
  • Enter your Password
  • Click Login

I've Forgotten my Password/My Password Isn't Working

  • On the Login screen, select Forgot Password?
Login Page 1
  • On the next screen, enter your Email Address and press Recover Password
  • You will receive an email within 5 minutes:
Password Reset email
  • Following the instructions in the email, click on the long link

Please Note: your password reset link expires after 24 hours

  • This will take you to the Password Rest Page
Reset Password page
  • Enter your Email Address
  • The Reset Token should already be present. If it isn't, copy and paste it from the email you received
  • Enter your New Password
  • Confirm your New Password
  • Click Reset Password

Please Note: Passwords should contain at least one Capital Letter, one Number and one Special Character (such as !$_@*)

  • Once your password has successfully been reset, select Back to Login and log in with your new password.