How Does my Money Flow and Work?

Accessing your finances and understanding how they operate.

This article will help you, as a Franchisee, understand exactly the journey of your finances at FranScape and what it goes through to give you the final payment.

In this example, you can see the journey of how a £100 payment has been processed and the journey it makes to a Franchisee.

Customer: Will buy the product / enrol into a class or lesson and pay.

Franscape: Takes 3% of the original amount and also takes £0.30 of the original total. 

Levy: (The amount depends on the business), will take a percentage of the original total.

Franchisee: Will get the customers payment after the fees have been taken accordingly.

Levies

A levy is a fee that a business may choose to use, not every business uses this however in the Payment and Refund Report you will see them there (whether you use them or not).

• If a Levy is active, it affects how the money is processed as it splits the % taken, for example:
  
  
  • Here you can see a Franchisors levies, with this particular example we can see that of the fee taken, 9% is going to MSF and 1% is going to Marketing. These are variables and it is at the businesses discretion if they use them or not.
  • This will follow the same process as in the flowchart (above) and will be automatically taken from the total. 

How to view reports as a Franchisee:

• In FranScape, on the left sidebar you can access your Payment and Refund Report.
  
  
• In this, you will be able to access an in depth Payment and Refund Report that you can filter down to the certain payments and dates you want to access.

• As you can see you can select:
  • The date range,
  • The payment type,
  • The report type,
  • How you want it to be displayed.
• Select the filters you wish to see and click Generate Report. 
• If generated in Browser:
  • Scroll down to see the report and use the sliders on the side and bottom of the screen to see the full view.
  • You are able to click the specific customer to view their profile.
• If exported via Excel:
  • It will take you to an Excel spreadsheet of the information and you can use the data as you wish.

Payouts

Money is transferred to your bank account on a weekly basis on a Monday.

To view your Payouts:

• Find 'Payouts' on your Stripe Dashboard. For help on how to access this please see StripeDashboard)
• Click onto it to view.
• Within the Payouts section you will have a master view of the pay-outs as well as more information on each one.