Skip to content
English
Sign in
Franscape Website
  • There are no suggestions because the search field is empty.

Lesson Attendance Figures

The Lesson Attendance Figures feature helps you track and understand how often a Consumer has attended the scheduled Lessons in an individual Class.

Where to Find It

You can view attendance figures in two places:

  • Lessons Table > Preview Pane > Register
    (For administrators and Franchisee users)

  • Instructor Portal > My Lessons > Register
    (For instructors viewing their upcoming lessons)

In the lesson register you will see two viewing options:


Selecting "Attendance" will show you the attendance figures for that class:

PLEASE NOTE: To ensure attendance figures are accurate, all lesson registers must be completed and submitted online.PLEASE NOTE: 

Missing or incomplete registers will lead to incorrect attendance percentages for Consumers.

What Attendance Means

Attendance shows how many times a Consumer has been marked as “Present” in their lessons.

  • It only counts lessons that the Consumer is actually placed in.

  • This means that even if two Consumers are in the same class, their attendance figures might differ if they joined at different times or missed previous lessons.

Example:
If a Consumer has been scheduled for 10 lessons and was marked “Present” 7 times, their attendance would be 7 out of 10 (or 70%).

If another Consumer has been scheduled for 9 lessons and was marked “Present” 7 times, their attendance would be 7 out of 9 (or 78%).

What is "Potential" Attendance?

Potential Attendance gives a preview of what the attendance percentage would be if the Consumer is marked as “Present” in the lesson.

  • This is helpful for seeing how attendance might change before you submit the register.

  • It’s like saying: "If this Consumer attends today’s lesson, their attendance will go up to X%."

When Is Potential Attendance Visible?

  • Shows: From 48 hours before the lesson starts until the end time of the lesson.

  • Hidden: If the register is submitted before the lesson ends, potential attendance will no longer be shown (since the final attendance has already been recorded).

Summary

Term Meaning
Attendance How many lessons a consumer has attended (marked as "Present")
Potential Attendance Attendance if the Consumer is marked "Present" for the current lesson.
Visible When 48 hours before the lesson until lesson end time.
Hidden When The register is submitted before the lesson ends.