- FranScape Knowledge Base
- Classes
- Moving Classes
Moving a Consumer in an Upcoming Class
- Navigate to the Classes Table
- Filter Upcoming
- Open the selected Class
- Click the Consumers tab
From here, the action will be similar to: Moving a Consumer to Another Class
WARNING: If the new class has a different monthly price, their next payment will reflect the new price.
PLEASE NOTE: If a Monthly Consumer is moved between upcoming classes, the system will create a "Child Plan" to reflect the movement.
Until the new course starts, it will appear that the Consumer has 2 active plans.
This is normal, as once the current plan ends, the new one will start.