Monthly Plans
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      1. FranScape Knowledge Base
      2. Monthly Plans

      Moving a Plan Consumer to a Non-Plan Class

      What if some of your classes are not eligible for the Monthly Plan and you are moving a Consumer between them?

      If a Consumer is on a plan in a group class but is moving to a non-plan Class:
      • Process a 30-Day Cancellation of their plan
      • After you've processed the plan cancellation, delete the charge marked 30 Days Notice - Pro-rata Charge for remaining days
      • Make a New Booking for the Consumer in the non-plan class as normal
        • The credit from their deposit will be used up by the booking charges