Moving a Trial Booking

How do I move a trial booking to another class?

The only way to move a Trial booking to another class is to remove the Consumer from the class they are currently booked into and re-book them into another class.

Remove a Trial Consumer From a Class

See (LINK) Remove a Trial Consumer From a Class******

    Delete the Original Charge

    • Go to the Customer profile
    • Select the Transactions tab
    • Delete the charge for the original Trial booking

    This will give the Customer a Credit balance that will be used up when you rebook them into another Class

    Add a Consumer into a Class as a Trial Booking

    See (LINK) Trial Bookings via Franscape********