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My consumer did not roll over into the new class

This guide shows some reasons why this can happen:

  1. The consumer is not enabled for rollover:
  2. The course was rolled over with occupancy lower than the consumer count on the old class:
  • If it’s set lower, some consumers will be missed during rollover.
     3. The option to "Copy Course Consumers" when rolling over was disabled:

    4. The class was added after the course rolled over:
  • To resolve, you can create the class in the new term and then move the consumer across

Moving a Consumer in an Upcoming Class