Re-Booking a Consumer - "Allow Individual Lesson Booking" is Enabled

How do I re-book a Consumer who has not booked into all lessons using Individual Lesson Booking?

For more information on: Allow Individual Lesson Booking.

If a Customer wants to re-book more lessons, they can simply go online and book again. If you need to do it on their behalf:

Re-booking into the same class

  • Navigate to the Class where the Consumer attended a trial
  • Select the Consumers tab

In each Consumer row where they have attended as a Trial, you will see the Re-Book option:

Selecting the Re-Book option will open the Accept Booking process, which is the same process as accepting a booking from the Waiting list.