- FranScape Knowledge Base
- System Updates
- System Updates 2020
System Update 14/12/2020
New & Updated Features
Adding a Payment Card
- When customer adds new card, System asks if it is to be applied to ALL active monthly plans.
- Customer Portal > Manage My Account > Manage Cards > Add Card
- Admin/Franchisee > Customer > Cards > Add Card
- Accept a Booking (Existing Customer) > Make Payment > Add Card
- Related Knowledge Base articles have been updated
Finder - Searching for Online Classes
- Online Classes can now be flagged and searched for specifically
- When searching for online classes, the “Miles willing to travel” option is removed
- When searching for online classes, the Finder only shows the nearest “venue” (that has classes flagged as “Online”) to the customer's given location
- Knowledge Base articles will be updated shortly
Bugs
- Fixed - Issue where user was unable to save a change to the payment card attached to a monthly plan
- Fixed – Issue where user could not edit Course Category & Type names