System Update 15/09/2021

Remember – you may need to perform a hard refresh to pull in these updates.

Waiting List

• FIXED: Can't filter the table by "Sunday"
• FIXED: Franchisee Portal > Accept a Booking from the Waiting List - Monthly payment scripts not showing

Courses

• FIXED: Add New Course > Select Incentive Scheme - Showing all Incentive Schemes rather than just those assigned to the Franchisee
• FIXED: Franchisee Portal > Customer > Transactions - Transactions showing an hour behind

Classes & Lessons

• • Register PDFs - added a "Media Permissions" column reflecting the choice made for "Media Usage" when adding the Consumer

Customers

• The Contact Customers function has been added to individual Customer Records
  • On the main Customers table, there is a new Contact button on the right of each Customer row
  • Within a Customer Record, the Contact button is on the top right of the screen
• The Contact Customers function now has an extra "Are You Sure?" review step

Monthly Plan

• FIXED: Cancelling a plan with a future start date is not canceling its current parent plan
• FIXED: Cancellation > Leave Immediately - Email confirmation showing today's date instead of the date of the last lesson attended

Finder

• Finder - The preference headers "Course Type" and "Level" are now customisable*

• • *Client Admin must contact support@franscape.io if you want the headers changing
• Finder > Book Now > offer-and-payment > Monthly - Change wording of "Deposit" section to make it clearer. It now says:

"A deposit equal to 1 month's fees is taken in advance. This will be credited back to your (brand_name) account when you cancel your Monthly Plan. It will then be refunded minus any amounts due upon cancellation."

Bookings

• FIXED: Book Now > Monthly Plan > Confirmation Screen - Sometimes shows the "Waiting List" message incorrectly
• FIXED: Finder > Bookings - Payments not taking the Customer's current balance into account
  • If a Customer has a Credit balance (with the franchisee they are booking with), their payment due will be reduced by that amount
    • If Credit covers the whole booking charge, no payment will be required*
      • *if the customer has chosen Monthly Plan, they will still have to add a card
  • If a Customer has a Debit ("Owed") balance (with the franchisee they are booking with), their payment due will be increased by that amount

• Finder > Book Now > offer-and-payment > Monthly - Change wording of "Deposit" section to make it clearer. It now says:
  • "A deposit equal to 1 month's fees is taken in advance. This will be credited back to your (brand_name) account when you cancel your Monthly Plan. It will then be refunded minus any amounts due upon cancellation."