Remember – you may need to perform a hard refresh to pull in these updates.
Hard Refresh:
PC: Ctrl+Shift+R
Mac: Cmd+Shift+R
Waiting List
- FIXED: Can't filter the table by "Sunday"
- FIXED: Franchisee Portal > Accept a Booking from the Waiting List - Monthly payment scripts not showing
Courses
- FIXED: Add New Course > Select Incentive Scheme - Showing all Incentive Schemes rather than just those assigned to the Franchisee
- FIXED: Franchisee Portal > Customer > Transactions - Transactions showing an hour behind
Classes & Lessons
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- Register PDFs - added a "Media Permissions" column reflecting the choice made for "Media Usage" when adding the Consumer
Customers
- The Contact Customers function has been added to individual Customer Records
- On the main Customers table, there is a new Contact button on the right of each Customer row
- Within a Customer Record, the Contact button is on the top right of the screen
- The Contact Customers function now has an extra "Are You Sure?" review step
Monthly Plan
- FIXED: Cancelling a plan with a future start date is not canceling its current parent plan
- FIXED: Cancellation > Leave Immediately - Email confirmation showing today's date instead of the date of the last lesson attended
Finder
- Finder - The preference headers "Course Type" and "Level" are now customisable*
![](https://kb.franscape.io/hubfs/image-png-Aug-18-2021-03-10-21-59-PM.png)
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- *Client Admin must contact support@franscape.io if you want the headers changing
- Finder > Book Now > offer-and-payment > Monthly - Change wording of "Deposit" section to make it clearer. It now says:
"A deposit equal to 1 month's fees is taken in advance. This will be credited back to your (brand_name) account when you cancel your Monthly Plan. It will then be refunded minus any amounts due upon cancellation."
Bookings
- FIXED: Book Now > Monthly Plan > Confirmation Screen - Sometimes shows the "Waiting List" message incorrectly
- FIXED: Finder > Bookings - Payments not taking the Customer's current balance into account
- If a Customer has a Credit balance (with the franchisee they are booking with), their payment due will be reduced by that amount
- If Credit covers the whole booking charge, no payment will be required*
- *if the customer has chosen Monthly Plan, they will still have to add a card
- If Credit covers the whole booking charge, no payment will be required*
- If a Customer has a Debit ("Owed") balance (with the franchisee they are booking with), their payment due will be increased by that amount
- If a Customer has a Credit balance (with the franchisee they are booking with), their payment due will be reduced by that amount
- Finder > Book Now > offer-and-payment > Monthly - Change wording of "Deposit" section to make it clearer. It now says:
- "A deposit equal to 1 month's fees is taken in advance. This will be credited back to your (brand_name) account when you cancel your Monthly Plan. It will then be refunded minus any amounts due upon cancellation."
Improved Feature
Based on client feedback we have reviewed and re-structured the "Payment Due" section of the customer booking Journey. It now looks like this:
Pay in Advance - Class Has Space Available ("Book Now")
Pay in Advance - Class is Full ("Book to Waiting List")
Monthly Plan - Class Has Space Available ("Book Now")
Monthly Plan - Class is Full ("Book to Waiting List")