System Update 16/02/2022

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New Features!

Class-Specific URLs - Every class now has its own unique URL, which can be shared with your customers for easier booking.

See here for details.

When a Customer clicks on the link, it takes them to the new Class Preview Page.

Class Preview Page - This is a new page where a Customer can view the details of individual classes. This is the landing page for the Class-Specific URL and can also be accessed from the Finder.

Take a Look! - Go to your Classes table and click on the button for any class to copy the URL, then paste it into your browser.

See here for further details.

Crash Courses - Language Adjustments

Course Types can now be flagged as CrashCourse/One-Off (see the Settings section in this email). This has allowed us to change the language used in the Finder and the Class Preview Page. 

For Example: Where the header of a Finder card for a Crash Course would say "Mondays at 4:00pm", it will instead show as "Starts Monday 25th January"

See here for details (Admins Only).


  • Improved rules for sending "Failed Booking" emails to Franchisees
    • These will now only send if a payment fails during the booking process.


KB article Course Rollover updated :


New "Booked" Status - A new status has been created for Customers & Consumers, giving you a better understanding of Customer activity. See here for details.

Please Note: the "Booked" status is in beta testing - further refinements will be made in the near future.

Monthly Payments

  • FIXED: Issue when moving a Consumer in an upcoming class, where their first lesson in the new class falls on the same date as their monthly payment, it skips a monthly payment.
  • FIXED: Issue where allowing credit to be used when booking onto a Monthly Plan was causing problems with Switch to Monthly
    • This function was switched off while we investigated the issue. It is now back on
  • SMS for sent for Failed monthly payments and cards expiring in the next 30 days have been stopped as of 1st February. Customers will still receive emails relating to these issues


  • Course Types can now be flagged as Crash Course/One-Off. This has allowed us to change the language used in the Finder and the Class Preview Page.  See here for details (Admins only).
  • Course Types - you can now add a URL and Description to each Course Type. These will then appear on the Class Preview Page


  • Improved transaction descriptions available on the Stripe Express App

Customer Article Templates

Admins - The following Customer Article Templates have been updated due to the changes in this update: