System Update 24/11/2025
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Class Prices 💳
Fixes
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Sibling discount recorded as a credit
Fixed a bug where the Sibling Discount was being logged as a separate credit transaction instead of a discount on the booking. Discounts now appear in the correct place, keeping balances and statements clearer for franchisees and customers.
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Issue saving Class Prices over £1,000
Improved validation so that higher-value Class Prices (over £1,000) are stored as valid numbers. This prevents saving issues and keeps pricing and financial reporting consistent across the system.
Customer Portal & Booking Experience 🧭
Improvements
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Clearer wording from PAYG to PIA (Paid In Advance)
The replacement of PAYG with PIA (Paid In Advance) applies throughout the booking journey, helping customers better understand when payment will occur.
Fixes
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Customer missing when rebooking a previously removed class
Fixed an issue where a customer who had been removed from a class could appear to "disappear" when they later rebooked. Rebooked customers now show correctly in class lists and the customer's portal view.
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Trial bookings incorrectly mentioning the Waiting List
Some trial booking journeys were displaying a message saying the customer would be added to the Waiting List even when that wasn't the case. The wording now reflects the actual outcome of the trial booking to avoid confusion.
Lessons, Registers & Tags 🎒
Improvements
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Class tags visible in the Instructor Portal
Instructors can now view Class Tags directly in the Instructor Portal, giving them quick context about the type and focus of each class they are teaching.
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Class tags on PDF registers
Printed and PDF registers now include Class Tags alongside each class. This makes it easier for instructors to identify key class attributes even when working from a printed register.
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Printed Register UI improvements
We've refined the layout of printed registers so that class tags are clearer and more readable. Spacing and alignment have been adjusted to make sure tags sit neatly alongside other key class details.
Fixes
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Class Occupancy Report user feedback
Previously, running the Class Occupancy Report without selecting a measure marker resulted in no user feedback. The report now shows a clear message prompting users to choose a marker before running, reducing confusion and repeated attempts.
Questions or feedback? Email support@franscape.io.