- FranScape Knowledge Base
- System Updates
- System Updates 2020
System Update 27/01/2020
Classes
- Move Consumer
- Removed rule that blocked move if Consumer had been in, or associated with, the class before.
- Create a Class – Added options for Monthly and Welcome Pack
Monthly
- Customer > Orders Table – Added “Order ID” column
- 30 Day notice function is now live
- This is Franscape only at the moment, we’re working on the customer portal version now
Bookings
- Accept a Booking – Can no longer accept a booking if you have not selected any lessons.
Website
- Top banner improved to take up less space on mobile
- Added a chatbot that searches the knowledge base for answers to customer enquiries
- Pack Delivery Address – Made all fields mandatory
- My Account > My Classes – Table redesigned for mobile
- Dashboard – Added Phone icon that when clicked shows contact details for Franchisee they swim with
- Booking Flow – section titles are now clickable to move back and forward between stages