New Features 🌟
New
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Class Tags
Admins can now create a central list of Class Tags that franchisees can add to their classes. Tags help customers and instructors quickly see what each class offers.
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Disabling Payment Methods (Waiting List)
Admins can now switch off the requirement for payment details when customers join a waiting list.
Note: This is a global setting for the entire brand, only Admins can enable or disable it. Here is a link to the Admin Article. Standard franchisee users will not be able to access this link.
Payments & Plans 💳
Fixes
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Incorrect email sent when credit is added
When a credit was added, customers were receiving a Refund Confirmation email by mistake. This is no longer the case.
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Stripe Connect account not marked as Connected
Resolved an issue where Stripe Connect setup sometimes didn't flip the account state to Connected.
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Plan payments not transferring to child plan
Fixed an edge case where plan payments were not correctly moved to a child plan during movements. Payment histories are now consistent across linked plans.
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Plan cancellation handling for deleted lessons
Cancellations now correctly account for lessons that were deleted.
Customer Portal & Booking Experience 🧭
Fixes
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Waiting List flag missing on Upcoming classes
The Waiting List indicator now correctly displays on upcoming classes in the portal.
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Trial re-booking rollover behaviour
Corrected an issue where trial rebookings would not appear in the consumer's list if they had been manually removed previously.
Improvements
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Clearer wording when booking to the Waiting List
Updated phrasing to reduce uncertainty for customers joining a waiting list.
Lessons & Classes 🎒
Fixes
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Lesson register PDF logos
Resolved logo retrieval so branded PDFs render consistently for all users and devices.
Improvements
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Classes widget returns more than 25 items
Expanded results so users can scroll and select from larger sets without manual filtering.
Accounts, Security & Access 🔒
New
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Password expiry field on accounts
Introduced a dedicated field to track password expiry. This enables clearer policies and better prompts when passwords are due to change.
Territories 🌍
Fixes
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Postcode improvements for territories
Fixed an issue where certain postcodes were not recognised by their corresponding territory.
Communications 📣
Fixes
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Franchisee email log visibility
Franchisees can now view customer emails that relate directly to their own classes and operations. Emails belonging to other franchisees remain hidden for privacy and accuracy.
Questions or feedback? Email support@franscape.io.