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New Feature!
Trial Lesson Bookings
Customers can now book trial lessons. We've sent you a separate email introducing this new feature
New Feature!
You can now search the knowledge base and submit a support request without leaving Franscape:
You can access FranBot from any page in Franscape - look for this button in the bottom right of the screen:
For more information see Using FranBot
Bookings
Improved: Customers can now rebook a Consumer into a class they are already in.
for example:
- Class ID 1234 runs from 1st August to 29th August
- The Class has "Allow Individual Lesson Booking" ON
- Joe Bloggs is booked into lessons on 1st August and 15th August
- Joe enjoyed the lesson on 1st August so much he wants to attend on 8th August, 22nd & 29th August too
- Joe's parents can now book him in for the extra dates via the Finder
Customer Portal
- Improved: My Classes > View Lessons - Added an indication of the lessons the Consumer is booked into:
Franchise Information
- Improved: View of Monthly Plan Status and Active Weeks added to the Franchisee Portal Settings:
- Improved: Added extra information to the Franchisees table (Admin view only):
-
- Number of Active Weeks set (if using the Monthly Plan)
- Stripe account connection status
Transactions
- Fixed: Issue where manual refunds (BACS/Cash/Cheque) were being labelled as Stripe refunds