Transactions - Charges

Charges are added automatically when a booking is made, effectively putting the account into a negative balance until payment is made. 

Adding a Manual Charge

You can also manually add charges for other items:

  • Navigate to the Customer
  • Select the Transactions tab

JOsh Kelly #5

  • Click Add Charge

Add charge

  • Select Add Charge
  • Change the Charge Date if required
  • Select the Service being charged for
    • The contents of this list are curated by your FranScape Administrator
  • Add the Amount of the charge
  • Add any relevant Notes
  • Click Add Charge

The charge will then remove that amount from the Customer's balance.
For Example
Using the image above - if the Customer's balance was £0.00, it would become -£15.00 Debit