A Note on the Customer Balance
The consumer does not hold a balance, only the customer. This balance is drawn from the customer’s charges and payments, not the Consumer's individual bookings.
The Transactions tab shows a full, filterable history of the customers Charges, Payments, Credits and Refunds. Each transaction has a unique ID number.
- For a full list of transactions for ALL Customers, select Transactions from the left hand menu panel
- To view transactions for an individual Customer
- Navigate to the Customer
- Select the Transactions tab
There are 4 types of transaction: