📊 Booking Figures Redesign
Improvement: The Booking Figures interface has been redesigned to provide a cleaner, more streamlined experience.
More informationBooking Journey
The updated design simplifies the way booking data is presented. It introduces a cleaner layout with collapsible sections, allowing users to expand and view a more detailed breakdown only when needed. This enhances readability while preserving access to granular insights.
💯 Attendance in Lesson Registers
Improvement: You can now view a consumer's total attendance directly when marking the register.
More informationLesson Register → Attendance Tab
A new Attendance tab has been added when marking a lesson. It shows both the consumer's current attendance total and their projected total if they attend today.
🌐 Hosting Portals on Custom Domains
New Feature: You can now host your Franscape portals on your own branded domains.
More informationCustom Domains
You can now request to use your own domains for each of your portals — including Instructor, Customer (with booking journey), Franchisee, and Admin portals.
⭐ Custom Favicons
Improvement: All Franscape portals now display each client's custom logo as the favicon.
More informationBranding
This enhancement improves the white-labelled experience by aligning browser tab icons with each client's brand.
- Favicons are automatically generated using the Client Logo from system settings.
- This now applies across Admin, Franchisee, Instructor, and Customer portals.
- No setup required — the change is applied globally for all users of each portal type.
This improvement creates a consistent, branded experience across all interfaces.
🗓️ Venue Timetable
Improvement: You can now filter the Classes Widget by a specific Venue.
More informationClasses Widget
This improvement allows users to display a venue-specific timetable using the Classes Widget.
Important: The venue filter is applied at the code level when implementing the widget. To enable this:
- You must manually pass a
venue_idas a parameter in your Classes Widget embed code. - The widget will then only display classes associated with that specific venue.
🚫 Hiding Disabled Venues
Improvement: Any classes linked to a Disabled venue will now be automatically removed from the Classes Widget.
More informationClasses Widget
If a venue is marked with the status Disabled, it will no longer appear in the Classes Widget — and all associated classes will be excluded from view. This helps keep your public-facing class listings up to date with only valid locations shown.
Why this matters: Disabling a venue is often used for seasonal closures, venue changes, or long-term site suspensions. This improvement ensures the class data shown to customers stays relevant without requiring further manual adjustment.
📋 Customers Not Booked Report
Improvement: A new Customers Not Booked report has been added.
More informationDashboard → People Tab
This report helps you identify customers who have created an account but have not yet been booked onto a class. It's useful for targeting onboarding journeys and customer outreach.
Navigate to Dashboard > People and look for the new "Customers Not Booked" section.
🎉 Birthdays Report
Improvement: A new Consumer Birthday report has been added.
More informationDashboard → People Tab
This report allows you to view upcoming consumer birthdays, helping you plan timely engagement campaigns.
🔧 Fixes to Customer Balances
Fix: Two balance-related issues have now been resolved.
More informationCustomers → Transactions
- Resolved an issue where the Customer Balance would not update correctly after new charges or payments. This now reflects in real-time within the Customers > Transactions tab.
- Fixed the display of customer balances in Booking Confirmation Emails, ensuring that the amount shown correctly matches the up-to-date balance post-booking.
These improvements ensure customers receive more accurate information both within the platform and via email communications.
💳 Award Fee Notes
Fix: Notes attached to Award Fees were not displaying correctly. This issue has now been resolved.
More informationCharges
Previously, Award Fee notes were either missing or misaligned. They now show as expected wherever the fee is applied.