FranScape Knowledge Base

Back to home

FranScape Knowledge Base

Administration

Administration

Admin Restricted Articles based on the setup & tasks performed by the Franchisor.

Setup & Admin

ADMIN - Disconnecting A Franchisee From Stripe

IFRAME Code - Lesson Finder

General

Why can't I see the Admin Articles?

Franchisees

ADMIN - I Can't See One Of My Franchisee's.

Customer Article Templates

3D Secure Payment Authorisation

Making a Trial Booking

Using Customer Article Templates

Making a Booking

What is My Pass?

How Do I Use "My Pass"?

How do I log in ?

Making a Payment

Payment Cards

Student Medical Details

Resetting a Known Password

Contacting Your Local Office (Existing Customers)

My Student Awards

Verifying My Email Address

Resetting a Forgotten Password

How do I change my personal details?

MONTHLY PLAN - Where Can I See the Details of My Monthly Plan?

MONTHLY PLAN - Do I still pay when classes are not running?

MONTHLY PLAN - How Do I Change the Card Attached to my Monthly Plan

MONTHLY PLAN - Cancelling a Monthly Plan

MONTHLY PLAN - What Happens if my Card is Cancelled/Expired/Rejected?

MONTHLY PLAN - Credits for Lessons Cancelled

MONTHLY PLAN - How Do I Switch to Monthly Payments?

MONTHLY PLAN - How is the Initial Payment Calculated?

MONTHLY PLAN - How are Monthly Payments Worked Out?

MONTHLY PLAN - What is the Month in Deposit?

See more

Territory Sale

Territory Sale to Another Franchisee

Territory Split/Partial Sale

Full Sale of Business to New Franchisee