Declined Payment Statuses

Here are the most common reasons we have seen so far and we'll add to the list if we see any more.

expired_card
The Customer will have received warnings previous to and upon expiry. Contact the customer and ask them to assign another card.

Declined_Do not honour
The card issuer does not allow subscription payments by default. The Customer needs to contact the card issuer.

insufficient_funds
There is not enough money in the account to complete the payment.

Note: If you are experiencing different declined payment statuses and they are not in the above list, please contact us at support@franscape.io