FranScape Knowledge Base
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Administration
FAQs
Administration
Setup & Admin
Customer Article Templates
General
Bookings
Classes
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Customers
Consumers
Franchisees
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Instructors
Lessons
Monthly Payments
Reports
Finance
Analytics
Stripe
System Updates
System Updates 2023
System Updates 2022
System Updates 2021
System Updates 2020
System Updates 2019
System Updates 2018
Trial Lessons
FAQs - Trials
Venues
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FranScape Knowledge Base
Administration
FAQs
Administration
Setup & Admin
Customer Article Templates
General
Bookings
Classes
Courses
Customers
Consumers
Franchisees
General
Instructors
Lessons
Monthly Payments
Reports
Finance
Analytics
Stripe
System Updates
System Updates 2023
System Updates 2022
System Updates 2021
System Updates 2020
System Updates 2019
System Updates 2018
Trial Lessons
FAQs - Trials
Venues
Administration
Articles based on the admin & setup tasks performed by the Franchisor. PLEASE NOTE - These articles are only viewable by Client Administrators.
Setup & Admin
ADMIN - System Emails
Accessing Administrator Articles
Customer Article Templates
Making a Trial Booking
3D Secure Payment Authorisation
Using Customer Article Templates
Making a Booking
What is My Pass?
How Do I Use "My Pass"?
How do I log in ?
I'm Having Trouble Saving Medical Details
I Can't Add a Payment Card to My Account
Making a Payment
Payment Cards
Student Medical Details
Resetting a Known Password
Contacting Your Local Office (Existing Customers)
My Student Awards
Verifying My Email Address
Resetting a Forgotten Password
How do I change my personal details?
MONTHLY PLAN - Where Can I See the Details of My Monthly Plan?
MONTHLY PLAN - Do I still pay when classes are not running?
MONTHLY PLAN - How Do I Change the Card Attached to my Monthly Plan
MONTHLY PLAN - Cancelling a Monthly Plan
MONTHLY PLAN - What Happens if my Card is Cancelled/Expired/Rejected?
MONTHLY PLAN - Credits for Lessons Cancelled
MONTHLY PLAN - How Do I Switch to Monthly Payments?
MONTHLY PLAN - How is the Initial Payment Calculated?
MONTHLY PLAN - How are Monthly Payments Worked Out?
MONTHLY PLAN - What is the Month in Deposit?
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General
Creating a Brand Verb