FranScape Knowledge Base
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Administration
FAQs
Administration
Setup & Admin
Customer Article Templates
Bookings
Classes
Courses
Customers
Consumers
Franchisees
General
Instructors
Lessons
Monthly Payments
Reports
Finance
Stripe
System Updates
Venues
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FranScape Knowledge Base
Administration
FAQs
Administration
Setup & Admin
Customer Article Templates
Bookings
Classes
Courses
Customers
Consumers
Franchisees
General
Instructors
Lessons
Monthly Payments
Reports
Finance
Stripe
System Updates
Venues
Administration
Articles based on the admin & setup tasks performed by the Franchisor. PLEASE NOTE - These articles are only viewable by Client Administrators.
Setup & Admin
ADMIN - System Emails
Accessing Administrator Articles
Customer Article Templates
3D Secure Payment Authorisation
Using Customer Article Templates
Making a Booking
What is My Pass?
How Do I Use "My Pass"?
How do I log in ?
I'm Having Trouble Saving Medical Details
I Can't Add a Payment Card to My Account
Making a Payment
Payment Cards
Student Medical Details
Resetting a Known Password
Contacting Your Local Office (Existing Customers)
My Student Awards
Verifying My Email Address
Resetting a Forgotten Password
How do I change my personal details?
MONTHLY PLAN - Where Can I See the Details of My Monthly Plan?
MONTHLY PLAN - Do I still pay when classes are not running?
MONTHLY PLAN - How Do I Change the Card Attached to my Monthly Plan
MONTHLY PLAN - Cancelling a Monthly Plan
MONTHLY PLAN - What Happens if my Card is Cancelled/Expired/Rejected?
MONTHLY PLAN - Credits for Lessons Cancelled
MONTHLY PLAN - How Do I Switch to Monthly Payments?
MONTHLY PLAN - How is the Initial Payment Calculated?
MONTHLY PLAN - How are Monthly Payments Worked Out?
MONTHLY PLAN - What is the Month in Deposit?
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